Complimentary Virtual Advice
Need extra guidance on your shopping? Book an appointment with our Liberty experts for one-on-one advice and inspiration, accessible in-store or from home.Book Now
Whether you’re in need of an interiors overhaul, personally-tailored beauty advice, a wardrobe refresh or inspirational gift ideas - your Liberty experts are on hand to help in a shopping session that suits.
Book an In-store Appointment
From new season fashion, to beauty and interiors, our in-store experts are on hand with tailored advice to help you get the most out of your visit
Book a Virtual Appointment
Access bespoke advice from your own home, whether you’re looking for a homeware refresh, new and wanted accessories, or a skin care overhaul
Here’s how it works
Making a booking
Select and book your appointment from the services above. We’ll ask for some details so we can contact you – don’t forget to let us know what advice you’re after so our expert can prep for you.
Sharing a virtual appointment with friends? Simply enter the number of guests when booking. You can forward your confirmation email to your friends so they can access the link.
Enjoy your experience
For in-store appointments, once confirmed, we’ll let you know where and when to meet your expert via email, along with any additional details you’ll need ahead of your visit.
For virtual meetings, we’ll send you a link once your booking is confirmed. Just join at the scheduled time via your computer or mobile phone to enjoy one-to-one recommendations from your expert.
Seen something you like?
Like the look of something we’ve show you? Just let your expert or one of our team know – we will be happy to help with your purchase and arrange delivery if you’re shopping from home.
Meet our experts
My name is Elie and I oversee Liberty’s personal shopping department. With over a decade of experience in the luxury industry, it will be my pleasure to advise you on bespoke gifting - be it to mark a significant wedding anniversary with a fine piece of jewellery or to create a sumptuous day of shopping and luxury beauty treatments for your loved one.
I have worked for Liberty since 1966 - holding the title of Liberty’s longest serving member of staff! I have worked both in Head Office and shop floor and have roamed the halls of Interiors for 7 years. I would describe my style as traditional and classic and my brands to watch are Anissa Kermiche and Sophia, through whom we are seeing a resurgence in the appreciation of the classical human.
I am a lead Personal Shopping Stylist providing the highest standard of client advice, with expertise developed over 10 years. Able to completely understand my clients, I develop a tailored solution to match their fashion needs and personal profile, with a bold eye for the new and different, Confident, enthusiastic and highly personable have been used by clients to describe my approach.
I have been dressing clients at Liberty since 2016. Throughout the years, I have become familiar with how impactful an outfit can be, whether you're looking for black tie attire or a day to day ensemble. I believe an outfit is only good if you feel comfortable wearing it. Fashion is here to make people feel beautiful and confident, and that is what I want to help you achieve.
Ioan is our Divisional Manager within our Home and Interior Department who drives his ideas, style and taste from a broad and diverse range of sources. Over the last decade he has been supporting and advising customers around the world in making successful choices to best suit their personal lifestyle needs. He has a particular flare and great passion within the unique fabric department.
My name is Katerina, I am a sales manager for Beauty. Having worked for Liberty for over 3 years I discovered many new beauty tips and tricks which I would love to share with you. Since I’ve had the privilege to test out most of our stunning products from our Beauty Hall I have become a fan of mixing up the hero products from various brands perfectly tailored to your skin or hair based on your main concerns or preferences. If you are looking for your new hero product be it a serum, hair oil or lipstick I’m here to make sure you make the right choice!
How much is it to attend an appointment?
All styling appointments at Liberty are free and at no cost.
Can I join a virtual appointment with a friend?
Yes, you can. Simply enter the number of guests when booking. For virtual appointments, once you receive the confirmation email, you can forward this onto your friend to access the link. For in-store appointments, please bring your friend along and meet your expert at the designated location.
If I can’t find my preferred service in the options listed above, can I still book an appointment
Yes, please email us at firstname.lastname@example.org and we will happily discuss your requirements for an appointment that suits or select "Can't find what you are looking for" appointment in the list of options when booking.
How to start a Zoom meeting?
If you have booked a virtual appointment, you will receive a zoom link in your confirmation email. To start the meeting, simply click the link. If you don’t have zoom installed, you will be prompted to download it. Once you do, you will be asked for a display name of your choice. You will then join the meeting.
What if the link doesn't work?
Do I need to download Zoom to start a meeting?
Yes. You will need to download the zoom app to join a Zoom meeting. If you’d like to download this in advance of your appointment, please click here. However, your appointment will not start/your stylist will not be available until the specified time of your booking.
If I already have a Zoom account, can I use that?
Yes. When you click on the zoom link to start your meeting, if you are already signed in, it will take you straight through to the meeting. If you are not signed in, Zoom will ask you to input your credentials to sign in before taking you to the meeting.
Where do I go for my appointment in-store?
Please meet your expert in the designated area listed in your confirmation email.
Do I need to bring anything with me to my appointment?
No, just bring yourself. However you are welcome to bring any of your key items you'd like your expert to match new product picks to.
My expert hasn’t turned up, what do I do?
For virtual appointments, if your Zoom meeting does not start, please call us on +44 (0)20 7573 9944 or email us at email@example.com and we will be able to help you. For in-store appointments please ask any Liberty Employee and they will be able to help locate your expert.
If I’m inviting a friend, how do they join the appointment?
Simply enter the number of guests when booking and once you receive the confirmation email, you can forward this to your friend so they can access the link. For in-store, please bring your friend along and meet your expert at the designated location.
What do I do if I want to purchase something after my appointment?
If you’d like to purchase anything that we show you, please make your stylist aware and we will be able to help you with your transaction.
How can I book another appointment with the same expert?
If you’d like to book another appointment with the same expert, please call us on +44 (0)20 7573 9944 or email us at firstname.lastname@example.org and we will be able to help you.