Complimentary Virtual Advice
Chat to Liberty experts from the comfort of your own home with our complimentary virtual appointments.
Book Now
Complimentary Virtual Advice
Chat to Liberty experts from the comfort of your own home with our complimentary virtual appointments, which you can enjoy one-to-one, or with the company of a friend. Your friendly advisors are on hand for bespoke advice and inspiration, offering a tailor-made shopping experience that connects with your unique requirements.
Book a virtual appointment Meet your experts Booking FAQsHow can we help?
Whether you’re in need of an interiors overhaul, personally-tailored beauty advice, a wardrobe refresh or inspirational gift ideas - your Liberty experts are on hand to help in a shopping session that suits.
Can’t find what you're looking for?
Our experts are on hand to offer some extra advice when you’re not quite sure what you’re looking for. Whoever you’re buying for and whatever the occasion, we’ve got all the gifting inspiration you need to get on track for a present with impact.
Duration: 30 minutes
Here’s how it works
Make a booking
Please book your virtual appointment by choosing one of the services above. When booking, we’ll ask you to share some details so we can contact you – please also let us know what advice you need so our expert can prepare for your consultation.
If you would like to join an appointment virtually with your friend, simply enter the number of guests when booking. Once you receive the confirmation email, you can forward this to your friends so they can access the link.
Enjoy your experience
Once your booking is confirmed, we’ll send you a link to your virtual meeting. Just join the meeting at the confirmed time (via a computer or mobile phone) to enjoy one-to-one recommendations from your expert.
Seen something you like?
If you like the look of anything we show you, just let your expert know or one of our team and we will be happy to help you with your purchase and arrange delivery for you.
Meet our experts
Useful information
How much is it to attend an appointment?
All styling appointments at Liberty are free and at no cost.
Can I join a virtual appointment with a friend?
Yes, you can. Simply enter the number of guests when booking. Once you receive the confirmation email, you can forward this onto your friend to access the link.
If I can’t find my preferred service in the options listed above, can I still book an appointment
Yes, please email us at libertyexperts@libertylondon.com and we will happily discuss your requirements for an appointment that suits.
How to start a Zoom meeting?
If you have booked a virtual appointment, you will receive a zoom link in your confirmation email. To start the meeting, simply click the link. If you don’t have zoom installed, you will be prompted to download it. Once you do, you will be asked for a display name of your choice. You will then join the meeting.
What if the link doesn't work?
If your Zoom link does not work, please call us on +44 (0)20 7573 9944 or email us at libertyexperts@libertylondon.com and we will help you.
Do I need to download Zoom to start a meeting?
Yes. You will need to download the zoom app to join a Zoom meeting. If you’d like to download this in advance of your appointment, please click here. However, your appointment will not start/your stylist will not be available until the specified time of your booking.
If I already have a Zoom account, can I use that?
Yes. When you click on the zoom link to start your meeting, if you are already signed in, it will take you straight through to the meeting. If you are not signed in, Zoom will ask you to input your credentials to sign in before taking you to the meeting.
My expert hasn’t turned up, what do I do?
If your Zoom meeting does not start, please call us on +44 (0)20 7573 9944 or email us at libertyexperts@libertylondon.com and we will be able to help you.
If I’m inviting a friend, how do they join the appointment?
Simply enter the number of guests when booking and once you receive the confirmation email, you can forward this to your friend so they can access the link.
What do I do if I want to purchase something after my appointment?
If you’d like to purchase anything that we show you, please make your stylist aware and we will be able to help you with your transaction.
How can I book another appointment with the same expert?
If you’d like to book another appointment with the same expert, please call us on +44 (0)20 7573 9944 or email us at libertyexperts@libertylondon.com and we will be able to help you.
Who should I contact if I have any more questions?
Please call us on +44 (0)20 7573 9944 or email us at libertyexperts@libertylondon.com and we will be able to help you.