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Liberty Store in London Service Bookings

Ask a Liberty Expert: Online or in-store

Need a hand? Book in with one of our experts for bespoke advice and inspiration, free of charge. Our team are on hand to connect with your unique interests and requirements - offering a tailored shopping experience that puts your priorities first.

Book a service Meet our experts Booking FAQs

Meet our experts

Liberty Store in London Service Bookings

Yolanda Dombo

My name is Yolanda and I currently work as a Sales Manager for the Womenswear International designers department. With 7+ years within luxury retail, I am well versed and experienced at providing a customised styling and shopping experience. So whether you are looking for those key summer pieces for your vacation, or perhaps a specific event such as a birthday Brunch or a Gala - I aim to provide each Individual customer with a service specifically tailored with products that align with their needs and wants.

Liberty Store in London Service Bookings

Roy Clark

Meet our in-house, self-confessed beauty fanatic! Ingredients lists are his morning newspapers; with an insatiable appetite for what’s new and, years of experience within the industry he’s the best fit to give you a head-to-toe Beauty MOT. Whether it’s targeting a specific concern, preparing for a special occasion or, myth busting unbiased advice, he is on hand to help you navigate all things beauty.

Liberty Store in London Service Bookings

Sophie Finney

I am one of the Furniture Sales Consultants at Liberty and am happy to help with your interior design queries. Whether you are looking for a brand new sofa, a spectacular one-off antique, interesting artwork or tableware that dares to be different, I can help you find that perfect piece from our eclectic range of brands and breathe new life into your home.

Liberty Store in London Service Bookings

Elie Antonberg

My name is Elie and I oversee Liberty’s personal shopping department. With over a decade of experience in the luxury industry, it will be my pleasure to advise you on bespoke gifting - be it to mark a significant wedding anniversary with a fine piece of jewellery or to create a sumptuous day of shopping and luxury beauty treatments for your loved one.

Liberty Store in London Service Bookings

Barbara Covington

I have worked for Liberty since 1966 - holding the title of Liberty’s longest serving member of staff! I have worked both in Head Office and shop floor and have roamed the halls of Interiors for 7 years. I would describe my style as traditional and classic and my brands to watch are Anissa Kermiche and Sophia, through whom we are seeing a resurgence in the appreciation of the classical human.

Liberty Store in London Service Bookings

Charles Davis

We stand for everything that is wonderfully quirky and a little special. We would love to help you discover something beautiful and unique. I am a true believer in things full of character that stand the test of time, pieces that you build a rapport and affinity with. Often, a special piece will speak to you not the other way around. In these ever changing times, select with love but don't forget to allow yourself to dream. Create your own narrative.

Liberty Store in London Service Bookings

Emily Wheeldon

I am a lead Personal Shopping Stylist providing the highest standard of client advice, with expertise developed over 10 years. Able to completely understand my clients, I develop a tailored solution to match their fashion needs and personal profile, with a bold eye for the new and different, Confident, enthusiastic and highly personable have been used by clients to describe my approach.

Liberty Store in London Service Bookings

Oliver Stickland

I’m a trained pattern cutter and designer and I love pieces that ooze stealth luxury and minimalist ease. I don’t believe fashion should be difficult or complex. Clothes should be fluid with your life - what you are doing and where you are going. I vow to help you discover an elevated wardrobe you love.

Liberty Store in London Service Bookings

Giacomo Marcolin

I have been dressing clients at Liberty since 2016. Throughout the years, I have become familiar with how impactful an outfit can be, whether you're looking for black tie attire or a day to day ensemble. I believe an outfit is only good if you feel comfortable wearing it. Fashion is here to make people feel beautiful and confident, and that is what I want to help you achieve.

Liberty Store in London Service Bookings

Deborah Carolan

I’m a multi-brand beauty advisor at Liberty and work as part of the Beauty Must Haves team, who deliver impartial advice, from complete beauty regimes to proven tips and tricks. For me, beauty should be a mantra, promoting health, wellbeing and self-care. I am constantly trying out new products from supplements to super serums and would love to share my knowledge with you.

Liberty Store in London Service Bookings

Ioan Pop

Ioan is our Divisional Manager within our Home and Interior Department who drives his ideas, style and taste from a broad and diverse range of sources. Over the last decade he has been supporting and advising customers around the world in making successful choices to best suit their personal lifestyle needs. He has a particular flare and great passion within the unique fabric department.

Liberty Store in London Service Bookings

Katerina Strosova

My name is Katerina, I am a sales manager for Beauty. Having worked for Liberty for over 3 years I discovered many new beauty tips and tricks which I would love to share with you. Since I’ve had the privilege to test out most of our stunning products from our Beauty Hall I have become a fan of mixing up the hero products from various brands perfectly tailored to your skin or hair based on your main concerns or preferences. If you are looking for your new hero product be it a serum, hair oil or lipstick I’m here to make sure you make the right choice!

Here’s how it works

1

Make a booking

Please book your appointment by choosing one of the services below. You can choose either an in-store or virtual consultation. When booking, we’ll ask you to share some details so we can contact you – please also let us know what advice you need so our expert can prepare for your consultation.

2

Enjoy your experience

If you’ve chosen a virtual consultation, we’ll send you a link to your virtual meeting. Just join the meeting at the confirmed time (via a computer or mobile phone) to enjoy one-on-one recommendations from your expert.

If you’ve chosen an in-store consultation, we’ll send you an email confirming your appointment. We’ll follow up with details of where to meet your expert in-store – just look for the ‘meeting point’ signage! If you can’t find it, our team will be happy to direct you.

3

Seen something you like?

If you like the look of anything we show you, just let your expert know or one of our team and we will be happy to help you with your purchase and arrange delivery for you.

Book a consultation

Women’s Fashion

Liberty Store in London Service Bookings

Bring fresh energy to your wardrobe with style-driven staples, chosen with help from our Experts

Beauty

Liberty Store in London Service Bookings

Address beauty concerns or master key looks with expert skin care, hair care and makeup advice

Interiors

Liberty Store in London Service Bookings

Whether it’s a complete transformation or finishing touches you’re after, our interior design consultants are on hand to help

Useful information

How much is it to attend an appointment?

All styling appointments at Liberty are free and at no cost.

Am I obligated to buy anything at my appointment?

You are not obliged to buy anything that we show you during your appointment. There is no minimum spend expected.

Who do I contact if I have any issues using about the booking system or confirmation email?

Please call us on +44 (0)20 7573 9944 or email us at libertyexperts@libertylondon.com and we will be able to help you.

How do I cancel an appointment?

To cancel an appointment, please click the ‘cancel appointment’ in your booking confirmation email. Alternatively, please call us on +44 (0)20 7573 9944 or email us at libertyexperts@libertylondon.com and we will cancel it for you.

How do I reschedule an appointment?

You are not able to reschedule an appointment yourself. However, if you’d like to reschedule an appointment please call us on +44 (0)20 7573 9944 or email us at libertyexperts@libertylondon.com and we will rearrange your booking for at time that suits you better.

What if I can no longer attend my appointment?

That's not a problem. If you can't make it and would to rearrange your appointment, please email us at libertyexperts@libertylondon.com and we will cancel it for you.

If I’m running late, who should I tell?

If you’re running late, that’s not a problem. Please call us on +44 (0)20 7573 9944 or email us at libertyexperts@libertylondon.com and we will be able to help you.

I have a store appointment coming up, where is the meeting point?

The meeting point will be detailed in your email confirmation. These are different depending on which service you have selected. For more information on our store meeting points, please click here.

Do I need to bring anything with me to my appointment?

You don’t need to bring anything with you to your appointment. However, it's helpful if you bring any items you might want to match up, and to wear that will be suitable for the clothes you're likely to try on.

What hygiene precautions and safety measures have you put in place to ensure it is a safe experience to attend a styling appointment in-store?

We will spend 30 minutes preparing the room before each appointment and 15 minutes clean up time afterwards, including cleaning of dressing rooms or appointment rooms. For more information on how we’re maintaining a safe shopping experience in store, please visit: Shopping In-store FAQs

How to start a Zoom meeting?

If you have booked a virtual appointment, you will receive a zoom link in your confirmation email. To start the meeting, simply click the link. If you don’t have zoom installed, you will be prompted to download it. Once you do, you will be asked for a display name of your choice. You will then join the meeting.

What if the link doesn't work?

If your Zoom link does not work, please call us on +44 (0)20 7573 9944 or email us at libertyexperts@libertylondon.com and we will help you.

Do I need to download Zoom to start a meeting?

Yes. You will need to download the zoom app to join a Zoom meeting. If you’d like to download this in advance of your appointment, please click here. However, your appointment will not start/your stylist will not be available until the specified time of your booking.

If I already have a Zoom account, can I use that?

Yes. When you click on the zoom link to start your meeting, if you are already signed in, it will take you straight through to the meeting. If you are not signed in, Zoom will ask you to input your credentials to sign in before taking you to the meeting.

My expert hasn’t turned up, what do I do?

If you’ve selected a store appointment and your expert has not turned up, please make another member of staff in store aware and they will be able to help you. If you’ve selected a virtual appointment and your Zoom meeting does not start, please call us on +44 (0)20 7573 9944 or email us at libertyexperts@libertylondon.com and we will be able to help you.

What do I do if I want to purchase something after my appointment?

If you’d like to purchase anything that we show you, please make your stylist aware and we will be able to help you with your transaction.

How can I book another appointment with the same expert?

If you’d like to book another appointment, please visit libertylondon.com/expertappointments and you will be able to secure another appointment.

Who should I contact if I have any more questions?

Please call us on +44 (0)20 7573 9944 or email us at libertyexperts@libertylondon.com and we will be able to help you.

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