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Liberty Gift Cards And Coins

Liberty Gift Coins

A distinctive Liberty Coin is the ideal gift for any occasion. Specially commissioned and produced at the Royal Mint, they are available in denominations of £10, £25, £50 and £100 and come beautifully packaged in a velvet Liberty pouch.

Our Gift Coins do not have an expiry date and can be redeemed at any till point throughout the store, with the exception of Arthur’s restaurant. Please note that change can only be issued as a credit note. Gift Coins are non-refundable and cannot be redeemed online. Although Gift Coins can be can be sent to any of our delivery destinations, they can only be redeemed in our London store.

Please note a signature is required on receipt.

Liberty Gift Cards

Liberty Gift Cards are available to purchase online and can be topped up in-store with any value up to £5000 (with a minimum spend of £25).

Our Gift Cards can be redeemed at any till point throughout the store, with the exception of Arthur’s restaurant. Gift Cards are non-refundable and cannot be redeemed online. Although Gift Cards can be can be sent to any of our delivery destinations, they can only be redeemed in our London store.

Please note a signature is required on receipt.

Liberty Gift Card and Liberty Gift Coins Terms & Conditions

Liberty gift cards

  1. Liberty gift cards are available to purchase online and in the Liberty store on Great Marlborough Street, London (the “Store”). The minimum amount you can purchase on a Liberty gift card (including any top up) is £10, and the maximum is £5,000. You can top up your Liberty gift card in the Store by taking your card to any till point.
  2. Liberty gift cards can be redeemed at any till point throughout the Store, except that they may not be redeemed in the Liberty restaurant, or against a purchase of carpets or rugs, another gift card or a Liberty gift coin. Liberty gift cards cannot be redeemed online.
  3. If you make a purchase using your Liberty gift card, the cost of your purchase will be deducted from the balance on the card. If you do not spend the entire balance on the card, the remaining balance will be updated and may be applied to future purchases. You may purchase goods and services of a higher price than the amount on the card, on payment of the difference.
  4. Liberty gift cards will be valid for 24 months from the point of purchase. If you do not spend the full value of your gift card within its validity period, any remaining balance will be forfeited and removed from the card.
  5. You can check the balance and expiry date of your Liberty gift card at any time by speaking to a sales associate in the Store, or by contacting customer services.

Liberty Collective gift cards

  1. Members of Liberty Collective Loyalty Programme may receive a Liberty Collective gift card instead of a Liberty Collective voucher. You can top up your Liberty Collective gift card in the Store by taking your card to any till point. The minimum amount you can purchase on a Liberty gift card (including any top up) is £10, and the maximum is £5,000.
  2. Liberty Collective gift cards can be redeemed at any till point throughout the Store, except that they may not be redeemed in the Liberty restaurant, or against a purchase of carpets or rugs, another gift card or a Liberty gift coin. Liberty Collective gift cards cannot be redeemed online.
  3. If you make a purchase using your Liberty Collective gift card, the cost of your purchase will be deducted from the balance on the card. If you do not spend the entire balance on the card, the remaining balance will be updated and may be applied to future purchases. You may purchase goods and services of a higher price than the amount on the card, on payment of the difference.
  4. Liberty Collective gift cards issued under Liberty Collective Loyalty Programme are valid for 12 months from issue. If you do not spend the full value of your gift card within its validity period, any remaining balance will be forfeited and removed from the card.
  5. You can check the balance and expiry date of your Liberty Collective gift card at any time by speaking to a sales associate in the Store, or by contacting customer services.

Liberty gift coins

  1. A distinctive Liberty coin is the ideal gift for any occasion. Specially commissioned and produced at the Royal Mint, they are available in denominations of £10, £25, £50 and £100 and come beautifully packaged in a velvet Liberty pouch.
  2. Liberty gift coins are available to purchase online and in the Store.
  3. Liberty gift coins do not have an expiry date and can be redeemed at any till point throughout the Store, except that they may not be redeemed in the Liberty restaurant, or against purchases of carpets or rugs, or Liberty gift cards. Liberty gift coins cannot be redeemed online.
  4. Liberty gift coins must be redeemed in a single transaction. Any change will only be issued in the form of a credit note.
  5. You can check the balance and expiry date of your Liberty Collective gift card at any time by speaking to a sales associate in the Store, or by contacting customer services.

Lost, stolen or damaged gift cards and gift coins

Liberty will not accept liability for any lost, stolen or damaged cards or coins, including any balance lost on a card or coin as a result of theft, fraud or other unauthorised use of a card or coin, or for failure by you to use a Liberty gift card before it expires.

Refunds and exchanges

Purchases of Liberty gift cards and Liberty gift coins in the Store are not refundable. If you purchase the card or coin online, you have a legal right to change your mind within 14 days of the day you, or someone nominated by you, receives the card or coin, provided that you have not redeemed the card or coin (in whole or in part). For more information about how to return your goods, please see our Returns and Cancellations Policy here.

All refunds/exchanges of goods or services purchased with a Liberty gift card or a Liberty gift coin will be made in accordance with Liberty's refund policy. This does not affect your legal rights.

General

  1. Liberty reserves the right to determine the methods of payment which can be used to purchase a Liberty gift card or a Liberty gift coin, and may in its sole discretion decline certain methods of payment from time to time.
  2. Liberty gift cards and Liberty gift coins are not a cheque guarantee, credit or charge card.
  3. Liberty gift cards and Liberty gift coins cannot be redeemed or exchanged for cash.
  4. Liberty will cancel the value of the card if we fail to receive payment from the purchaser's bank or card company for the initial purchase of the card. Further action may be taken where the fraudulent use of a credit card is suspected.
  5. Liberty gift cards and Liberty gift coins remain the property of Liberty. Liberty reserves the right to cancel the card or coin, or to refuse to accept a card or coin as payment or part payment of a purchase, in circumstances where Liberty deems it necessary to do so.
  6. Liberty reserves the right to update or amend these terms and conditions from time to time. This does not affect your legal rights. Use of your Liberty gift card or Liberty gift coin constitutes acceptance of our terms and conditions, and therefore Liberty recommends that you read them carefully.
  7. These terms and conditions are governed by the laws of England and are subject to the non-exclusive jurisdiction of the English courts.

In these items and conditions ‘Liberty’ refers to Liberty Retail Limited, company number 42342 with its registered address at 210-2220 Regent Street, London, W1B 5AH. You can contact Liberty’s customer service team by telephone: +44 (0)20 3893 3062 and email customerservices@libertylondon.com