Liberty London

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Customer Services

Our team is available during store opening hours:

  • Monday to Saturday: 10am - 8pm
  • Sunday: 12pm - 6pm

You can contact us in the following ways:


Customer Services are located on the 4th floor.
Visit us for the following services –

  • General Enquiries (including Liberty Loyalty queries)
  • Global Blue Tax Refunds

Click and Collect is located on the 3rd floor.
Visit us for the following services –

  • Click & Collect
  • Online Returns
  • Lost Property

By Email

Email us at; we aim to respond to all emails within 48 hours of receipt.

By Telephone

Please call +44 (0)20 7734 1234 during store opening hours.

By Post

Please write to:

Customer Services,
Liberty London,
Regent Street,
More Details